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Donald Jobs
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No.67, Lane123, Job Road, Job District, Shanghai, China 200070
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service@55.la
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(+86) 0592-5885308
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Background Summary
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Team player with 3 years experience in cross-cultural training, program co or di nation, and customer service
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Outstanding writing, interpersonal, problem solving and organizational skills. Native fluency in Japanese
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Computer skills include Microsoft (Word, Excel) and basic database management (SPSS, Access)
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Education
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University of Washington
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Seattle, WA
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B.A., Intercultural Commu ni cations, Cum Laude
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June 2014
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Coursework in or ga ni za tional and interpersonal communication, writing, and psychology
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Experience
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Cross-Cultural Training
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Designed and conducted workshops on Japanese patterns of communication
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Researched and assembled cultural diversity information packet, used in training educators
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Conceived and conducted study abroad workshop and indilogistical arrangements and cultural adjustments overseas
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Program Coordination
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Effectively managed program participants of diverse ethnic and cultural back grounds
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Designed and edited monthly program newsletter; improved internal commu ni cation
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Accelerated program application process by more than 50% after complete revision of program information packet and forms
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Program Coordination
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Served as liaison between volunteers and clients by exercising active listening skills
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Successfully mediated interpersonal conflicts and problems of mis communication
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Maintained regular phone and written contacts with clients; kept detailed written documents which promoted continuity and cohesion in the service
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Work History
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Caseworker
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Big Sisters of King County, Seattle, WA
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9/2011 - Present
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Program Coordinator
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Japan-America Society, Seattle, WA
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1/2011 - 8/2011
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Program Coordinator/Interpreter
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American Red Cross, Seattle, WA
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9/2010 - 12/2010
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ESL Teacher’s Assistant
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Bellevue Cherry Crest School, Bellevue, WA
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1/2007 - 6/2009
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Counselor/Administrative Asst.
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ECC Foreign Language Institute, Everett, WA
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6/2007 - 9/2007
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Additional
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Permanent resident status. Member: SIETAR International, Japan-America Society, American Society for Training and Development and World Affairs Council
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