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Donald Jobs
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(+86) 138-0000-0000
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service@55.la
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HIGHLIGHTS OF QUALIFICATIONS
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Recent honors graduate of ABC College’s communications program - highly motivated to launch professional sales career
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Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently
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Technically skilled - cross-platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, QuarkXPress and Photoshop
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EDUCATION
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ABC COLLEGE
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May 2014
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BA in Communications
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GPA: 3.7 (Graduated with honors)
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Awards: Student Achievement Scholarship; Communications Honor Society ; Frederick McMillan Award for Academic Excellence
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Volunteerism: Save the Children (2007 to Present); Tutor, Miami Family Shelter (2009 to 2011); Crisis Line Staff, Women’s Center (2007 to 2008)
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WORK EXPERIENCE
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ABC RESTAURANT AND LOUNGE
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Bartender
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4/2013-present
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Handle the setup, service and daily operations of bar serving an international clientele, tourists and business travelers
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Enter orders into POS system; prepare daily sales reports for management; conduct monthly inventory; and perform heavy cash handling and reconciliation functions
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Sales Accomplishments:
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Earned consistent commendations for exemplary service delivery (average of 100 guests per shift)
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Regularly singled out on comment cards for “going above and beyond expectations” and “providing outstanding service and attention to guests.”
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Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele
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Selected and streamlined bar products based on analysis of consumption and sales, resulting in superior inventory and selection for guests
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Developed floor plans for auxiliary bars used for large private parties; Outcomes included faster service, improved efficiency and enhanced guest satisfaction
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DEF HOTEL
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Server / Bartender
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3/2012-present
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Served food and beverages at a luxury, historic hotel
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Anticipated and met guests’ needs while working efficiently in a fast-paced environment
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Sales Accomplishments:
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Consistently achieved highest per-night sales averages (out of 10+ servers) by up-selling orders and suggesting add-ons/extras to meals
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Proved the ability to multitask, handle crowds of up to 350 people, resolve customer issues and excel within a demanding, high-volume setting
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ACTIVITIES AND INTERESTS
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Travelled independently during two summers to India, Tibet and Guatemala
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Enjoy outdoor recreation activities such as camping, hiking and skiing
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