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Donald Jobs
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service@55.la
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(+86) 0592-5885308
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Weibo: @Donald Jobs
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Objective: Junior Customer Service Representative
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Self-evaluation
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Several customer internship experience, familiar with the basic process of customer service
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A solid business knowledge in XX industry
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Good communication skills
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Skills
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Mandarin Proficiency Test Certificate, 1st Grade, B Level
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CET-6 (538)
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Proficiency in MS Word,Excel,PowerPoint
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Customer Service Experience
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Shanghai Langte Technical Services Ltd.
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2013.12-2014.05
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Customer Service Representative (Intern)
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Contacted with the customers who have purchased the product
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Recorded customer issuesand generated documentation through the CRM system
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Zhejiang, Runxun Telecom Ltd.
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2012.07- 2012.10
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Service Specilist (Intern)
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Solved customer problems, periodically query the database and supplementary Information
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Called the customers to comfirm whether the information changed
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XX Industry Experience
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Shanghai Dada Software Training
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2012.07-2012.09
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IT Skills Training
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j2ee training jsp, servlert, ssh, jquery, mybitas, dwr Etc.
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Other Experience
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Jobs University Students' Union
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2011.10-2012.09
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Organization Department Officer
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Organized Orientation Party and New Year's party
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Jobs University "Freshmen Cup" English Speech Contest
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2012.03
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Education
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Jobs University
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2010.09-2014.06
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Bachelor of XX
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Second-class Jobe University scholarship for two consecutive years (10% of class)
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Hobbies
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Calligraphy, Badminton
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